General

What kind of preservatives are used in your products?

Preservatives play an important role in cosmetics and skincare, preventing the growth of potentially harmful bacteria and mold. Our carefully selected preservative is nature-derived, sustainable and certified natural cosmetic compliant. It is made without formaldehyde donor, without halogen, without isothiazolinones, without parabens, and without phenoxyethanol.

Is the product packaging recyclable?

Our bottles can be disassembled for more efficient recycling. Simply separate the pump (attached to an inner pouch)  from the glass bottle.

Do you use artificial colorants?

No, the colour of our products reflect the natural colour of plant extracts and vitamins.

Are your products cruelty-free, and do you conduct animal testing?

We are proudly cruelty-free and committed to ethical practices. Our products are never tested on animals, reflecting our dedication to both quality and compassion.

Goldie Lux ONE: Face Cream

What is the recommended shelf life for Goldie Lux ONE face cream?

The recommended shelf life is 12 months, indicated by the period-after-opening (PAO) date. This means it is best to use the product within 12 months after opening the product for the first time. The PAO symbol (an open cosmetic jar) can be found on the packaging with the product life expressed in the number of months/years. 

Goldie Lux ONE: Face Serum

Can I use Goldie Lux ONE serum on its own, without a moisturizer?

The simple answer is yes. Some customers with oiler skin types find that due to its highly concentrated nature the ONE serum provides enough moisturization on its own. Those with normal to dry skin or a compromised skin barrier prefer to layer the serum with Goldie Lux ONE face cream. Some customers use this serum solely during the warmer summer months, but when the winter weather arrives, use both the serum and face cream. Other customers alternate using the serum and face cream, serum during the day and face cream at night. 

What is the consistency and feel of Goldie Lux ONE serum?

Serums come in a wide range of options from thick to thin, clear to opaque, and everything in between. The ONE serum contains very high levels of active ingredients, humectants and emollients. This formulation results in an elegant, silky serum, similar to the feel of lotion. The feel is richer than other serums typically containing much more water and less skin conditioning agents. 

What is the recommended shelf life for Goldie Lux ONE serum?

The recommended shelf life is 12 months, indicated by the period-after-opening (PAO) date. This means it is best to use the product within 12 months after opening the product for the first time. The PAO symbol (an open cosmetic jar) can be found on the packaging with the product life expressed in the number of months/years. 

Goldie Lux ONE: Eye Cream

Should I use Goldie Lux ONE Eye Cream in the morning or in the evening? 

This eye cream can be used twice daily,  both morning and evening/night. The more you use it, the more you can benefit from its regenerating power. 

What is the recommended shelf life for Goldie Lux ONE eye cream?

The recommended shelf life is 12 months, indicated by the period-after-opening (PAO) date. This means it is best to use the product within 12 months after opening the product for the first time. The PAO symbol (an open cosmetic jar) can be found on the packaging with the product life expressed in the number of months/years. 

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@goldieluxskin.com

Other inquiries? Let's chat.

Please email us at hello@goldieluxskin.com